Customer Service | PersonaPath

Each month we give back — this time to mangrove restoration in Kenya. — Read more

This month’s cause: mangroves in Kenya — Info

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How your subscription works

Every 30 days, we prepare a fresh delivery of your personalized supplements. Your first order arrives in a reusable dispenser box, and every refill after that comes in a biodegradable pouch.

Subscribers save 16% on every delivery, applied automatically.

There's no lock-in. You can pause, skip, or cancel anytime from your account. We'll always send a reminder before your next shipment, so there are no surprises.

Questions? Reach out at hello@persona-path.com.

Shipping Information

Within Denmark

We ship from Denmark with trusted carriers like dao, PostNord, and BRING. Most orders arrive within 1–3 business days.

Pickup point delivery starts at 39 kr, and orders over 500 kr ship for free. Home delivery is also available from 50 kr. You'll always receive a tracking link by email once your order is on its way.

European Union

We deliver throughout the EU via GLS, PostNord, and ecoSend, depending on your country. Delivery typically takes 3–7 business days.

Shipping rates vary by destination, starting from around €15. Orders over €70 qualify for free shipping. Tracking is included with every shipment, so you'll always know where your order is.

International

We're currently shipping within Denmark and the European Union, and we're always looking to grow. If you're outside these regions, we'd still love to hear from you. Drop us a note at hello@persona-path.com and we'll see what we can do.

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Customer Service

FAQ - Help Center

You can visit our Help Center to find answers to our most frequently asked questions, along with useful guides and insights about PersonaPath. It’s also where we share a look behind the scenes — from how we create our products to the values and people that drive us every day.

Chat with Us

Just click on the chat bubble in the bottom-right corner of your screen and send us a message — we’re always happy to help!

Our team is available Monday to Friday between 10:00–12:00, but if we’re not online at that moment, you can still leave us a message, and we’ll get back to you as soon as possible.

We usually reply within a few minutes during our active hours, or within an hour or so if you reach out outside that window.

Send us an E-mail

You can always reach us directly at hello@persona-path.com — whether you have a question, need help with an order, or just want to share feedback.

We do our best to reply within 24 hours on weekdays, and usually much faster. No matter the question, we’re here to help and make sure you have the best experience with PersonaPath.